On Thursday, August 26, 2021 at around 14:00, a Toyota e-Palette, a mobility vehicle used to support mobility within the Athletes’ Village at the Olympic and Paralympic Games Tokyo 2020, collided with a visually impaired pedestrian about to cross a pedestrian crossing.

Firstly, we would like to express our sincerest apologies to the individual that was injured due to this unfortunate collision and we wish them a speedy recovery. We would also like to apologize for any inconvenience caused to those who use our mobility vehicles in the Athletes’ Village.

All operations of the e-Palette are currently suspended. We are fully cooperating with the police investigation into the incident in order to determine the cause of this accident. In addition, we will conduct our own thorough investigation into the cause of the accident and we will continue to coordinate closely with the Tokyo Organising Committee of the Olympic and Paralympic Games to ensure that we prevent any incidents from occurring in the future.

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