Connect with us

Business

Facebook: Meta’s Ongoing Efforts Regarding Russia’s Invasion of Ukraine

We’ve established a special operations center staffed by experts from across the company, including native Russian and Ukrainian speakers, who are monitoring the platform around the clock, allowing us to respond to issues in real time.  We’ve added several safety features in Ukraine, including the ability for people to lock their Facebook profile, removing the…

Published

on

  • We’ve established a special operations center staffed by experts from across the company, including native Russian and Ukrainian speakers, who are monitoring the platform around the clock, allowing us to respond to issues in real time. 
  • We’ve added several safety features in Ukraine, including the ability for people to lock their Facebook profile, removing the ability to view and search friends lists, and additional tools on Messenger.
  • We’re taking extensive steps to fight the spread of misinformation by expanding our third-party fact-checking capacity in Russian and Ukrainian. We’re also providing more transparency around state-controlled media outlets, prohibiting ads from Russian state media and demonetizing their accounts.

Our thoughts are with everyone affected by the war in Ukraine. We are taking extensive steps across our apps to help ensure the safety of our community and support the people who use our services — both in Ukraine and around the world.

The following are some of the specific steps we have taken regarding Russia’s invasion of Ukraine:

Helping to Keep People in Ukraine Safe

We’ve added several safety features in Ukraine in response to the situation on the ground.

  • Lock Your Profile: This tool allows people to lock their Facebook profile in one step. When someone’s profile is locked, people who aren’t their friends can’t download, enlarge or share their profile photo, nor can they see posts or other photos on someone’s profile, regardless of when they may have posted it. Our teams are working with non-governmental organizations and civil society organizations to help ensure people know these tools are available.
  • Friends Lists: We’ve temporarily removed the ability to view and search the friends lists of Facebook accounts in Ukraine to help protect people from being targeted.
  • Instagram Privacy and Security Reminders: We’re sending everyone on Instagram in Ukraine a top-of-feed notification about privacy and account security. For public accounts, we are reminding them to check their settings in case they want to make their accounts private. When someone makes their account private, any new followers will need to be approved, and only their followers will be able to see their posts and stories. For people who already have private accounts, we’re sharing tips on how to keep their account secure through strong passwords and two-factor authentication.
  • Privacy and Safety in Messenger: We’ve increased the tools available to Messenger users in Ukraine, such as by quickly rolling out notifications for screenshots and disappearing messages in our end-to-end encrypted chats.
  • Secure Messaging on WhatsApp: As always, your personal messages and calls are protected with end-to-end encryption by default so they cannot be intercepted by any government. You can now use “view once” media to send photos or video that vanish after being seen and “disappearing mode” to automatically erase all new chats after 24 hours to protect information in case you lose your phone. We strongly recommend everyone enable two-step verification to protect against hackers that could try to lock you out of your account. 

Enforcing Our Policies

We are taking additional steps to enforce our Community Standards and Community Guidelines, not only in Ukraine and Russia but also in other countries globally where content may be shared.

  • We are enforcing our policies around hate speech, violence and incitement and coordinating harm, amongst others, using technology to help us find content quickly – often before people see it and report it to us.
  • We’ve established a special operations center staffed by experts from across the company, including native Russian and Ukrainian speakers, who are working around the clock to monitor and respond to this rapidly evolving conflict in real-time. This allows us to remove content that violates our Community Standards or Community Guidelines faster and serves as another line of defense against misinformation.
  • We have teams of native Russian and Ukrainian content reviewers to help us review potentially violating content. We’re also using technology to help us scale the work of our content review teams and to prioritize what content those teams should be spending their time on, so we can take down more violating content before it goes viral. 
  • We’re getting feedback from a network of local and international partners on emerging risks and moving quickly to address these risks. We recognize that local context and language-specific expertise is essential for this work, so we will remain in close communication with experts, partner institutions and non-governmental organizations.
  • As part of this effort, our security teams are continuing to monitor for emerging threats and enforce against malicious activity.

Reducing the Spread of Misinformation

We are taking extensive steps to fight the spread of misinformation on our services and continuing to consult with outside experts.

  • We’re removing content that violates our policies and working with third-party fact-checkers in the region to debunk false claims. When they rate something as false, we move this content lower in Feed so fewer people see it. 
  • In response to the crisis, we have expanded our third-party fact-checking capacity in Russian and Ukrainian languages across the region and are working to provide additional financial support to Ukrainian fact-checking partners.
  • To supplement labels from our fact-checking partners, we are warning users in the region when they try to share some war-related images that our systems detect are over one year old so people have more information about outdated or misleading images that could be taken out of context.
  • We’ve also made it easier for fact-checkers to find and rate content related to the war because we recognize that speed is especially important during breaking news events. We use keyword detection to group related content in one place, making it easy for fact-checkers to find.
  • We’re also giving people more information to decide what to read, trust and share by adding warning labels on content rated false by third-party fact-checkers and applying labels to state-controlled media publishers.
  • Messenger, Instagram and WhatsApp have limits on message forwarding and label messages that haven’t originated with the sender so people are aware that something is information from a third party.
  • We notify people who have previously shared or try to share fact-checked content so they can decide for themselves whether it’s something they want to continue sharing.
  • Facebook Pages, Groups, accounts and domains that repeatedly share false information will receive additional penalties. For example, we will remove them from recommendations and show all of the content they post lower in Feed, so fewer people see it.
  • We show a pop-up notification when you go to connect with a Facebook Page, Group or Instagram account that has repeatedly shared content that fact-checkers have rated false. You can also click to learn more, including that fact-checkers said some posts shared by this Page, Group or account included false information and a link to more information about our fact-checking program.

Transparency Around State-Controlled Media Outlets

We provide greater transparency on accounts from state-controlled media outlets, including Russian-based RT and Sputnik, because they combine the influence of a media organization with the strategic backing of a state, and we believe people should know if the news they read is coming from a publication that may be under the influence of a government.

  • We are prohibiting ads from Russian state media and demonetizing their accounts. 
  • We continue to apply labels to additional Russian state media.
  • We refused an order from the Russian authorities to stop the independent fact-checking and labeling of content posted on Facebook by four Russian state media organizations.
  • State controlled media, like other publishers, are eligible for fact-checking, and our third-party fact-checking partners can and do rate their content.
  • State controlled outlets must follow our Community Standards and Advertising Policies.
  • Ads and posts from state-controlled media outlets on Facebook and Instagram are labeled prominently. We also apply these labels to Instagram profiles, the “About this Account” section of Instagram accounts, the Page Transparency section of Facebook Pages and in our Ads Library.
  • We developed our definition and standards for state-controlled media organizations with input from more than 65 experts around the world specializing in media, governance and human rights and development.

We remain vigilant to emerging trends and stand ready to take additional action to meet the demands of this ongoing conflict.

Source

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published.

Business

Facebook: Recognizing Global Accessibility Awareness Day

As an avid outdoor enthusiast and firefighter, Carly P. has always loved being active. After a life-changing injury paralyzed her from the waist down, she felt lost. Carly recaptured her passion for being outside and found a community of people like her through the nonprofit organization Catalyst Sports. Now, she uses Catalyst Sports’ Facebook page…

Published

on

By

As an avid outdoor enthusiast and firefighter, Carly P. has always loved being active. After a life-changing injury paralyzed her from the waist down, she felt lost. Carly recaptured her passion for being outside and found a community of people like her through the nonprofit organization Catalyst Sports. Now, she uses Catalyst Sports’ Facebook page to spread awareness and share local recreational opportunities for people with physical disabilities.

In addition to providing community to people with disabilities, we’re also working to make the digital world more accessible. 

We will demonstrate our latest accessibility features today at our annual Accessibility Summit. Join us at 10:00AM PT for this livestream on the Meta Accessibility Facebook Page. In addition to product demos and updates, we will host an interview with Molly Burke, a digital creator and blind advocate.

Through a video series on the Meta Accessibility Facebook Page, we’re highlighting how people with disabilities connect and build communities through our technologies, much like Carly. We’ve created both the captioned and audio described versions of these stories.

Today, we’re recapping advances we’ve made over the past year to make our technologies more inclusive. 

Meta Quest

  • Audio Accessibility
    • Audio balance: This option enables you to adjust the balance of the left and right audio channels for comfort, and to better match your ability to hear in each ear. 
    • Mono Audio enables you to hear the same audio from both the left and right speakers on your headset. 
    • You’ll find both features under the Accessibility tab in your headset’s Settings menu.

Product mock of audio accessibility on Meta Quest

  • Adjust Height  
    • This feature allows you to experience VR from a “standing” vantage point even while reclining or seated. This can improve the VR experience for people who use wheelchairs, have limited mobility or are unable to use the Quest headset while standing. 
    • We first introduced this as an experimental feature (called Raise View) last June and have now made it permanent after receiving positive feedback from the disability community. 
    • You can find this feature in the Accessibility tab in Quest’s Settings menu.

Portal

  • Video relay service (VRS)
    • In December, we began supporting video relay service (VRS) applications on Portal  for people who use American Sign Language (ASL), through a collaboration with ZP Better Together.
    • Through the ZP apps on Portal and human interpreters, people who use American Sign Language can now easily communicate in both English and Spanish. 
    • Portal’s unique AI-powered camera always keeps you in frame and in focus, even when you’re moving, so your face and hands can always be seen.
  • Captions
    • We’ve also added customizable closed captions for streamed content on TV and Touch, as well as added support for live captions into integrated work productivity apps Zoom and Workplace Live.

Instagram

  • Auto-generated captions for Feed videos
    • In March, we introduced auto-generated captions for Feed videos on iOS and Android in English, Spanish, Portuguese, French, Arabic, Vietnamese, Italian, German, Turkish, Russian, Thai, Tagalog, Urdu, Malay, Hindi and Japanese to start. 
    • More importantly, captions are automatically turned on by default when a creator uploads a video to their Feed. Over 140 million videos were created with auto-generated captions in the last 30 days.
    • Creators retain the ability to turn captions off when they choose and viewers can turn captions on or off using on-screen controls.

Product mock of Instagram auto-generated captions

Stickers on Facebook and Messenger

  • We added alt text descriptions to the more than 10,000 stickers available on Facebook and Messenger, making it possible for people who are blind and visually impaired to understand and use them. 

Avatars

  • Earlier this year, we introduced the ability to have your same avatar across Facebook, Instagram, Messenger and Quest. 
  • There are also new avatar options, including over-the-ear hearing aids and cochlear implants in addition to more face shapes, skin tones, expressions, and stickers. 
  • Wheelchairs are now available as stickers on Facebook, Instagram and Messenger so your avatar can better represent who you are or who you want to be.

Product mock of accessibility features of Avatars

Open Source

  • Lexical is a JavaScript framework built to improve text editing on Facebook, WhatsApp, Messenger and Workplace, with accessibility as a priority. 
  • In April, Lexical was released into open source to allow the rest of the world to benefit from these improvements. 
  • With this new framework, people can express their ideas in text via dictation, and readers can experience character-by-character navigation — a feature previously unavailable in similar editors.

Reality Labs Research

  • We’re exploring how improvements in audio quality can enable more realistic presence and perceptual superpowers in augmented and virtual reality— technological advancements that can also help us hear better in noisy environments. 
  • Our team of hearing scientists is also exploring how to reencode sound and present it through closed captioning.
  • While this is still early research, we are excited to learn more about how emerging audio technologies can improve the lives of people with hearing loss. 

Image showing audio research

Source

Continue Reading

Business

Facebook: Announcing New Products to Make Business Messaging Easier

The way people and businesses communicate is changing. One billion people message with a business each week on WhatsApp, Messenger and Instagram Direct — whether it’s DMing brands, browsing product catalogs, asking for support, or interacting with stories. This consumer behavior is accelerating and it’s changing how business gets done. Today at Conversations, our inaugural…

Published

on

By

The way people and businesses communicate is changing. One billion people message with a business each week on WhatsApp, Messenger and Instagram Direct — whether it’s DMing brands, browsing product catalogs, asking for support, or interacting with stories. This consumer behavior is accelerating and it’s changing how business gets done. Today at Conversations, our inaugural business messaging event, we discussed how messaging is transforming interactions between people and businesses, and announced new products to make conversations easier.

Introducing Cloud-based API on the WhatsApp Business Platform

Today, Mark Zuckerberg announced we’re opening up the new, cloud-based version of the WhatsApp Business Platform, hosted by Meta, to any business across the world. With this new API, we’re offering free, secure cloud hosting services so businesses and developers can easily access our service within minutes, build directly on top of WhatsApp to customize their experience and increase their response time for their customers. So now, whether a business wants to work with one of our 100+ partners or access our service directly, it will be much faster to get up and running on WhatsApp.

When growing a business, you need smart, robust and easy-to-use conversation tools. For smaller businesses using the WhatsApp Business app, we’re building tools so it’s easier to handle an influx of chats as they grow their customer base. 

Launching Recurring Notifications on Messenger

Today we’re announcing a new way for businesses to keep the conversation going with Recurring Notifications. As businesses acquire new customers and begin to scale operations, there’s incredible opportunity to build loyalty and trust — and we believe this is where the value of messaging really shines. This new capability makes it easy to re-engage people right in the messaging thread and deliver tailored messaging at the best time for customers, whether to hear about special promotions, new product drops or tips and tricks.

You can choose the topics you’d like to let people opt-in to, how often customers can hear from you and shape your content, so your messages are always on-brand and relevant. Recurring notifications will also be available for businesses on Instagram this fall.

We also highlighted our click-to-message ads to help customers immediately start conversations with businesses, our CRM platform Kustomer and Meta Business Suite for higher volumes of messages across Facebook, Messenger and Instagram. Read more about our product investments in business messaging on our Meta for Developers blog.

Source

Continue Reading

Business

Facebook: Introducing New Members of the Oversight Board

Today, Meta welcomes the newest members of the Oversight Board who have just been appointed — Paolo Carozza, Khaled Mansour, and Pamela San Martin. Per the Oversight Board Bylaws, we worked together with the board to identify and select these members over the last few months. Over the next few months we will continue to…

Published

on

By

Today, Meta welcomes the newest members of the Oversight Board who have just been appointed — Paolo Carozza, Khaled Mansour, and Pamela San Martin.

Per the Oversight Board Bylaws, we worked together with the board to identify and select these members over the last few months. Over the next few months we will continue to support and work with the board to select additional members. The new members reflect a wide range of views and experiences, and will bring a variety of perspectives to the board’s existing expertise.

The Oversight Board represents a unique model for social media governance. From its inception, we knew its impact would come not just from its decisions on individual cases, but also from broader recommendations on how we can improve our policies and processes. In the time since they began hearing cases and issuing decisions and recommendations, they’ve been playing a bigger role in setting precedent and direction for our content policies and how we enforce them.  We look forward to welcoming the new board members into this process.

We will update this Newsroom Post as additional members are appointed. We are grateful to all board members for lending their expertise to our content moderation efforts.

Source

Continue Reading

Trending

Copyright © 2021 Today's Digital.