Amazon
How AWS sales uses Amazon Q Business for customer engagement
In April 2024, we launched our AI sales assistant, which we call Field Advisor, making it available to AWS employees in the Sales, Marketing, and Global Services organization, powered by Amazon Q Business. Since that time, thousands of active users have asked hundreds of thousands of questions through Field Advisor, which we have embedded in…
Amazon
How Kyndryl integrated ServiceNow and Amazon Q Business
In this post, we show you how Kyndryl integrated Amazon Q Business with ServiceNow in a few simple steps. You will learn how to configure Amazon Q Business and ServiceNow, how to create a generative AI plugin for your ServiceNow incidents, and how to test and interact with ServiceNow using the Amazon Q Business web…
Amazon
Mitigating risk: AWS backbone network traffic prediction using GraphStorm
In this post, we show how you can use our enterprise graph machine learning (GML) framework GraphStorm to solve prediction challenges on large-scale complex networks inspired by our practices of exploring GML to mitigate the AWS backbone network congestion risk. Source
Amazon
HCLTech’s AWS powered AutoWise Companion: A seamless experience for informed automotive buyer decisions with data-driven design
This post introduces HCLTech’s AutoWise Companion, a transformative generative AI solution designed to enhance customers’ vehicle purchasing journey. In this post, we analyze the current industry challenges and guide readers through the AutoWise Companion solution functional flow and architecture design using built-in AWS services and open source tools. Additionally, we discuss the design from security…
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Build a cold start time series forecasting engine using AutoGluon
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