This post introduces a solution to reduce hallucinations in Large Language Models (LLMs) by implementing a verified semantic cache using Amazon Bedrock Knowledge Bases, which checks if user questions match curated and verified responses before generating new answers. The solution combines the flexibility of LLMs with reliable, verified answers to improve response accuracy, reduce latency, and lower costs while preventing potential misinformation in critical domains such as healthcare, finance, and legal services.

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This intelligent document processing solution uses Amazon Bedrock FMs to orchestrate a sophisticated workflow for handling multi-page healthcare documents with mixed content types. The solution uses the FM’s tool use capabilities, accessed through the Amazon Bedrock Converse API. This enables the FMs to not just process text, but to actively engage with various external tools and APIs to perform complex document analysis tasks.

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In this post, we discuss how AWS and DXC used Amazon Connect and other AWS AI services to deliver near real-time V2V translation capabilities.

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